FAQ

See here for the latest date to order in time for Christmas

Can I choose my own colours and is there an extra charge?
Yes, you can come to the studio ( please make any appointment first ) and choose in person. Or contact me by email or phone to discuss your choices.  There is no extra charge.

How soon can I expect my order?
Most of the time orders are dispatched within 5 working days.  However we are often very busy from mid May until mid July due to the RHS Chelsea and RHS Hampton Court shows and delivery may take a little longer. During these busy periods we will send you an email to confirm your order and let you know when it should be ready for dispatch.

Can your glass work, the panels, blade, leaves, stems etc. be left out all winter?
We have had many customers telling us that they have left the panels out all winter without any problems. In fact the panels do look great when the garden is frosty white. However if you are concerned about the weather conditions you can move the panels inside easily enough.

Can I get a replacement leaf for a ‘Dragon’s Tail’ if one is broken?
Yes, that shouldn’t be a problem.

Do you run classes?
Sorry, but no we don’t run classes at the moment.

Can we visit your studio?
Yes of course you can. Please call to make an appointment. Contact US

Can I buy your work at a shop near me?
Sorry, we no longer sell our work through other shops or outlets.  But do check out our forthcoming shows to see if there is one due near you.

Other Information about our work:
Please note dimensions where given for our products are all approximate. All our work is handmade and there will always be some variations.